We take confidentiality seriously

Translate-From-To.com, and parent company SM World Enterprises (SMWE), have been in business for over 15 years, and since 2001, we have translated various documents, majority of which contained highly confidential information. Therefore, we understand the importance of recognizing both – ethical and professional – responsibilities towards our customers.

As a corporate member of the American Translators Association, we have adopted its rules regarding professional responsibility. Our company has clearly defined standards for professional conduct and confidentiality that are well respected. 

As of January 2015 we reviewed and updated our confidentiality requirements.  At present each qualifying translator or service provider is tested, examined, and evaluated. In order to prevent unauthorized access to our database, each employee is bound by a “Confidentiality, Information Security, and Privacy Agreement.” SMWE and its subsidiaries, Translate-From-To.com included, use secure dedicated web servers. We do not operate on shared servers and our technical systems are constantly being updated to ensure absolute protection. 

All knowledge and information provided by our customers – electronically or personally – is always considered confidential and treated as such, regardless of the exchange nature. The information remains intellectual property of the customer and is held strictly confidential by our entire team of professionals.

Please do not hesitate to contact us if you have any questions.